OneAssist Consumer Solutions — Unauthorized amount debited
SSurabhi singh baghel on Jul 7, 2020
, i received a message that rs-1399/- has been debited from my credit card to one assist plan without my confirmation why are charge add this service. I do not need any such services and request you to kindly cancel the service and refund the amount in my account.
Transaction of rs 1399 has been made on kotak credit card xx7596 on 29 jun at one assist consumer sol. Available limit 8250.76 please deactivate and refund my money asap
Name - surabhi singh baghel
Date of incident-29/06/2020
Kotak credit card no.-xx7596
Mail id - [[protected]@gmail.com
[Jul 07, 2020] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified SupportOneAssist Consumer Solutions Customer Care's response Jul 07, 2020
We regret the inconvenience caused. Rest assured, we have forwarded your details to the relevant team and they shall connect with you within 24 - 48 hours and provide the solution - Nitesh, Team OneAssist
Verified SupportOneAssist Consumer Solutions Customer Care's response Jul 08, 2020
Our team is unavailable to connect with you on the given number. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist
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