[Resolved] OneAssist Consumer Solutions — unauthorized amount deduction

rahulthube

from Jabalpur, Madhya Pradesh

Address:

Jabalpur, Madhya Pradesh, 482001

Hello there
I received sms from hdfc bank today that rs 1399 / deducted from my credit card to one assist membership fee. Hdfc customer rang information, i got message that to send stop oa to [protected] to opt out from one assist, which i already did on 3/03/2018. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act. How dare you take my money without my consent never do this again.
Please deactivate and refund my money asap
Name: rahul thube
Relationship no 3989980
Date of incident :18/3/2018
Hdfc credit card no xx 8856
Mobile no: [protected]
Email: [protected]@yahoo.com
Details:
Date :18/03/2018 one assist mfee 1399.00 dr

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Apr 21, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3001281 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)