[Resolved]  OneAssist Consumer Solutions — unauthorized card charges

Address:500033

I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 1332. It has been noticed that the money charged @1899 for the same.

Relation ship number is 5839997.

Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.
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Jan 10, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3790864. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Comments

Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
I don't want One Assist service. please deactivate and refund my amount

Amount : 1899
Relation Code : 5839997

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