[Resolved] OneAssist Consumer Solutions — unauthorized charge | |||||
Hello there A amount of rs.1399/- deducted from kotak credit card to one assist plan without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really not acceptable and its fraudelent Please deactivate and refund my money asap Date of incident :08/09/2017 Kotak credit card no. Xxxx xxxx xxxx 2529 Oneassist relationship no.: 2666082 Plan : power plan Mobile no:_ [protected] Mail id:- gopikrishna. [protected]@gmail.com Regards Gopi krishna Was this information helpful? | |||||
Oct 28, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 14, 2017 OneAssist Consumer Solutions Customer Care's response Dear Gopi Krishna, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2346992. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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