[Resolved] OneAssist Consumer Solutions — unauthorized credit card charges

sampath555

from Hyderabad, Telangana

Address:

501218

Hello there

I received sms from hdfc bank yesterday that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: appannagari sampath kumar reddy
Date of incident : 02/09/2017
Hdfc credit card no. Xxxxxx7274
Mobile no: [protected]
Email : [protected]@gmail.com
Details
02/09/2017 one assist mfee 1299.00 dr

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Sep 3, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr Reddy,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2312902 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh
a
Team OneAssist.