[Resolved] OneAssist Consumer Solutions — unauthorized membership activation. refund of my membership money. | |||||
Hello My relationship no:2609931 I have recieved my new hdfc credit card with unauthorized deducted money of Rs.1299. Niether i have applied for any oneassist membership. Money deducted automatically. So i contacted oneassist customer care for refund. They told me we Accepted your request. One confirmation call will received by you. Every day they called me approaching for continue member ship forcefully. They called me 3 to 4 times daily. Every time when i refused they simply told me confirmation call will receive by you. So i decided i will not use hdfc card until my one assist money will refund to my credit card. I am already hdfc customer for long time. This act is deeply sadden and irritating. Kindly resolve my matter as they are simply trying to enlarge my request for day by day. I need complete deactivation of membership. With full refund Was this information helpful? | |||||
Sep 15, 2017 Complaint marked as Resolved My problem resolved and refunded OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Mohapatra, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2313215. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist Verified Support Sep 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Mohapatra, Greetings from OneAssist...! We have processed your refund of Rs.1299/ on 06th September. It should have been credited to your account within 4 working days. Request you to check your bank statement. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||||
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