Oneassist Consumer Solutions — unsolicited phone call

 
2 Reviews
 Mukul G. on Nov 10, 2017
Have purchased one assist mobile insurance 1 year ago along with redmi phone, now after 1 year insurance period is over and i dont want to continue. But this represntative of your company is continuously calling to get a renewal!
Even after registering the number in do not disturb company list. Calls are not stopping and on daily basis getting 2~3 calls even in non working hours. If this act not stopped asap we have to file an fir against this male representative. Number from getting call : [protected]

Complaint Status


[Nov 10, 2017] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
OneAssist Consumer Solutions Customer Care's response, Nov 13, 2017
Dear Mukul,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards,

Brijesh

Team OneAssist.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Relationship No : 1440506 and Reference number 2545357 for complaint.
OneAssist Consumer Solutions Customer Care's response, Nov 15, 2017
Dear Customer

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

Thank you for providing your details. We will unsubscribe you from our promotional calls and messages.

Regards

Sagar

Team OneAssist

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    Customer satisfaction rating
    76%
    Complaints
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    phone
    +91 22 4298 3000 [Corp Office]
    location
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    Oneassist Consumer Solutions - unsolicited phone call
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