[Resolved] OneAssist Consumer Solutions — wallet assist subscribed automatically | |
I have never purchased any of the one assist policy or plan from any site or shop. But some amount has been deducted from my icici bank account from last 3 years in the name of renewal even if I had never shared my account details on any of their forms. Recently a deduction of Rs. 1899/- is made from my account. I need all my money back so I called to customer care of cone assist the confirm me the cancellation of the policy but not the refund. I seems like they are stealing money from people by fraud in the name of protecting them from fraud. As the customer care executive said my registered mobile number is as follows: [protected] Satyanarayan Agrawal - I want to be unsubscribed from this product and all my money to be refunded back to my account. Was this information helpful? | |
Jan 5, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 30, 2018 OneAssist Consumer Solutions Customer Care's response Dear Satyanarayan, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3763464. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |
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