[Resolved] OneAssist Consumer Solutions — wanted to deactivate/cancel my one assist plan

tring

from Darjiling, West Bengal

Address:	Darjeeling, West Bengal
Website:	www.oneassist.in

There is no option to deactivate or cancel my one assist plan in the official website of one assist consumer solutions private limited i. E www.oneassist.in
Please help me in deactivating or cancelling my one assist plan.
I need to cancel it soon because in august month every year, this plan gets automatically renewed by taking out the annual charge which was rs. 1, 899/- for me last time on 22 august 2017.
I know, even if i cancel now, i won't be refunded but still then i don't want to be charged again this year again in august month. I really don't need such service which unfortunately got activated without my knowledge.

Anyways, please help me out in deactivating this one assist plan.

One assist relationship number: 1216071

Thank you

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May 24, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3106184 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"