[Resolved]  OneAssist Consumer Solutions — welcome kit not received

Address:New Delhi, Delhi, 110029
Website:www.oneassist.in/contactus

Hi this is to inform you that i have not received any related documents to avail one assist services also had complaint to your customer service unprofessional executives (Tripta, ms. Charu gajni) twice who was not ready to register my complaint, after a long argument finally she registered the complaint, i am not able to believe that is actually my complaint is registered or not no is 2774939. That's why writing this message.

If you will be sending the same via courier
Kindly dispatch at my residence address

Hno. J197 arjun nagar safdarjung enclave new delhi 110029

Hope to receive positive solution.
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Mar 1, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jan 17, 2018
Updated by کنیز فاطمہ
l
Verified Support
Jan 17, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Kaneez

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist
Verified Support
Jan 18, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

Our team has escalated your issue and you shall receive the welcome kit soon.

Regards

Sagar

Team OneAssist
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