[Resolved]  OneAssist Consumer Solutions — without my permission detected money from my credit

Website:One assists

I hv cancelled my credit card but ur one assists team as been detected my amount from the card without any information plz refund d amount to cancel my card... One assists team as no responsibility of costumer how to treat them... Without fail i need my amount... Ur officer will tel we'll refund u 300 as mega offer... We are not begging u ppl i'm asking my money.. I need my money to be refunded...
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Jan 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist
Complaint comments 

Comments

ONE ASSIST cancellation request Relationship No : 1547696

kindly cancel and refund if any to my account.

looking for your valuable reply
OneAssist Consumer Solutions Customer Care's response, Dec 26, 2017
Verified Support
Dear Arun,

Your Membership is already cancelled vide service request number 2672795 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Regards,
Brijesh Manek.

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