[Resolved] OneAssist Consumer Solutions — without my permission they deducted rs. 1899/- from my account for renewal of one assist plan

RPalli

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hello there

I saw in my transaction of hdfc bank credit card that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail
From one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident: 07/03/2018
Hdfc credit card no. Xx1690
One assist relationship number: 1796373

Was this information helpful?

No (0)

Yes (0)

Apr 13, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2961071 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"