[Resolved]  OneAssist Consumer Solutions — without my permission they have deducted the amount from my account

Address:Pune, Maharashtra, 411033
Website:One assist

In sept month they have deducted from my account 1899/- without my permission and also when called back they told me they deduct it wrongly but it is helpful and when you lost the wallet or anything they will help. You but today when i lost my wallet with money they are not helping us this is #, i have complain that when they don't want to help why the hell they are fooling the people about the benefit so request i have my money refund and cancel my membership on urgent basis i am having all proof recording of staff who attended my call and told me in any how condition they will help us so they fully fooling the people
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Dec 19, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2563213 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
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