[Resolved]  OneAssist Consumer Solutions — Wrong repaired

Address:	New Delhi, Delhi, 110032
Website:	www.oneassist.in

Dear Team One Assist,

Today I received my Phone after repaired but Mike is still not replaced while I wrote in claim request.

You replaced my touch screen while
I did not write about it, my touch screen was ok, I make demand only for my mobile body and mike that I wrote My voice is not going to other side due to liquid damages.

You had to get replaced my mobile mike and body only.

I called several times to ask what you have been repairing in my phone but none of the person replied about it and you did got wrong repaired.

What You did in my phone.

Who is responsible for that big mistake.

If you were not able to deem the claim request than you could bother to ask me but instead of that I was taking so many followup.

I don't want to give my phone again, it came me more than 20 days.

I have lots of work to do with my mobile.

Do the needful replacement at my home or fix a appointment visit of me at Lenovo service station with cashless approval from Insurance.

I lost my trust on one assist, I will highlighted at social media and go further.

Look forward your positive response.

Thanks
Ashutosh

Recieved from oneassist:
On 18-Apr-2017 11:03 AM, "OneAssist" wrote:


________________________________
Dear Ashutosh Pratap

With reference to your Service Request number 1853532, we wish to inform you that your device has been repaired. The delivery team will soon get in touch with you to deliver your repaired device.

For any further assistance, please write to us at [protected]@oneassist.in or call[protected] or[protected].