OnePlus India — my fingerprint sensor and home button are not working

Address:400607

My one plus 2 phone finger print sensor and home button are not working for the past 2 months. Not able to restore the same. What should I do? I have tried rebooting number of times. Catch data also also was erased.
Please give me immediately, a workable solution.
I tried to delete old finger print from the settings to register another set of finger print, but it could not be deleted. I tried to add another finger print, but it is not responding and is showing locked. How to unlock this finger print sensor?
Please guide me quickly.
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OnePlus India customer support has been notified about the posted complaint.
Dec 10, 2017
Updated by sekhrisk
This is the status as on today evening.
Please ad
Dec 10, 2017
Updated by sekhrisk
This is the status as on today evening. Please advise.
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