OnePlus India — not satisfying the customers needs and forcing to get a device which I don't like | |||||
To. Mr.Pete Lau, The CEO of Oneplus. I bought a OnePlus 6T from Brigade Road, Bengaluru. After a month I was facing some display issues. So they committed to replace the device, so I went to service centre but they are providing me a device which has lots of dust and bubbles in the screen and backside. Actually the replacement mobile is not a fresh mobile.So, I asked for a mobile from store but they denied for it. My money 42000 is totally wasted. They are not ready to provide me a mobile from store but they are providing me a mobile from service centre which has dust. I never expected this from OnePlus. OnePlus is a very genuine brand and unique status but now they are also doing like this. Not at all satisfying my needs and my money is wasted...I don't know why they are not giving me a store mobile. This shows that there is fault in service centre stock. I request Pete Lau the CEO of Oneplus to fulfill my needs as soon as possible...I'm suffering with this mobile... Very disappointing ... Kindly provide me the store Mobile... I don't want from service centre Pls call me at [protected] Was this information helpful? | |||||
OnePlus India customer support has been notified about the posted complaint. | |||||
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