OnePlus India — Phone overheating and gets restart automatically

Address:	Jodhpur, Rajasthan, 342003
Website:	oneplus.net/3t

Respected sir/ma'am,

I wish to complain about a mobile phone (Product - oneplus, 3t gunmetal, model-6gb+64gb india a3003, imei/sn - [protected]) that i purchased on (Date[protected], location - noida, sec-35 up).

I am complaining because this phone is getting over heat & auto restart approx two - three times in a day. To resolve this problem i already visited to the respective service center, they kept my phone aaprox one month but didn't provide any solution. So, i would like you to please have a look on this and provide me the proper solution.

When i first learned of this problem, i contacted to the service center (One plus service record) at my location in jodhpur, and was told that nothing could be done about my problem. I believe that this response is unfair because everybody believe that they will get a proper service regarding any product.

I request you to please provide a proper solution as i am very disappointed with this product and don't want to continue with this phone, please ask them to refund my money.

I look forward to hearing from you as soon as possible to resolve this problem. I am enclosing copies of my receipt. I may be contacted at the below address and phone number.

Sincerely,
(Rohit katiyar)
[protected]
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