OnePlus India — regarding repair of one plus 5t, ticket no. 1892865

Address:

Ludhiana, Punjab, 141001

I submitted my one plus 5t at service centre on 27th dec17 as it was not working. I am regularly following with call centre but still unable to get status of my device. It was committed by call centre that i will get my device by 12/01/18 but to my disappointment did not get my device. Visited service centre but they r not updating status as service centre still have not received the part of mobile. Even after 20 days, still not getting any satisfactory answer from the company.