[Resolved] OnePlus India — return and refund of tempered glass | |||||
I had brought a tampered glass from one plus site with a price of rupees 990/- on 9 the of this month and when I applied it on my phone, I had cleared all the bubbles and after couple of hours when I look back to my phone I had found some big bubble on the top right corner of my phone I had tried many times to clear it but it was not working. So I tried for making an return request but surprisingly after completing all the the steps the website says due to some difficulties the request cannot be completed I had tried may times in that website and at last I tried calling customer service and told them my problems and they asked me to send photos of the phone and I had send the same to them but there was no response after that, then again next day I had again made a chat with chat support then they said me I haven't sent the photos of the damaged item and again I had sent it to them through there chat. And they said their technical support will be call me back. But they haven't called me yet it's almost 2 days I'm so fed up with the worst support given by them I need my item to be replaced or just give my money back so that I can purchase the same with a lower price form some other source Was this information helpful? | |||||
Jul 18, 2018 Complaint marked as Resolved They had made a call by next day and said they will be replacing the item with in 7 days OnePlus India customer support has been notified about the posted complaint. | |||||
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