| Address: | New Delhi, Delhi, 110019 |
My phone details
Name: oneplus6 128gb rom and 8gb ram
model no. : OneplusA6000(128gb variant)
imei no 1: [protected]
ref no: RF2S1FD0F1
warranty status : In warranty
The phone was kept in bag which was on my back as soon as the phone was taken out of the bag and fingerprint was given it was seen that the phone was completely dead and it immediately sent emergency sos to all my contacts and 3 times flashlight was seen with no display at all during all this time and phone was completely dead and irresponsive.
The phone was sent to the customer service center immediately, it says that your estimated amount for repair is ₹34, 555 no particular reason substantiated or even given but just the parts to be repaired which included whole phone parts except the front camera and ram.
My phone's current brand new market price is ₹39, 999
This irresponsive behaviour from the company is completely unacceptable as they are not standing onto their claims i. e T&C which would lead to lesser customer interest in future for the brand.
You are requested to take into consideration my complaint as the phone as well stated before is in warranty period.
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