Onida — Delay in service | |||||
We've been using our onida 58 inches (Order od[protected] android smart tv purchased it from flipkart for almost 9 months, all of a sudden while we're watching tv, the tv sudden falls from the wall mount. The panel got cracked and power still on. The tv is mounted by onida technician which i believe he didn't fix it properly on the wall, we didn't touch it, didn't do anything to it and it's been hanging there for 9 months. It is a fault of installation engineer without gauging the strength of the wall and has not used the company provided wall mount fixtures, he just fixed it and went. Now i want my tv fixed and the expenses should be borne by the company as it is a clear case of dire negligence by the onida company. Please take stringent action asap. Despite repeatedly calling you customer services no one responds to our complaint and due to which i am forced to escalate it to consumer affairs govt. Of india for quick action and resolution. Customer. [protected]@onida.com [protected]@onida.com • model no: 58uic Was this information helpful? | |||||
|
Onida / MIRC Electronics customer support has been notified about the posted complaint. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
1704
Pending
0
Resolved
675
+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Post your Comment