Onida — Help me

Address:

Siwan, bihar

Namaskaram
G Sundar,
Onida,
IGO

I am Pushpalata Srivastava from Siwan, Bihar (841286).
I had bought a TV of ONIDA(IGO) company from Assam in the year 2010, whose model number is- (CI 14PIUTG-R).

Its serial number is 9C111325.
Since last few days it is closed due to my job transfers.
But now when I installed the TV again, it turned off after running for 1 month.
The customer care service of ONIDA is not that good in Bihar, due to which I am obliged to send my complaint by mail.
IGO should treat a retired senior citizen woman with some human values.
Thanks.
Waiting for the earliest response.