Onida / Mirc Electronics — 1.5 ton split ac not working

Address:Moga, Punjab, 142001
Website:www.onida.com

Very poor customer service is being provided by you people. I have lodged a complaint wide ref no. 1806i[protected] using mobile no.[protected] and [protected] on 11 june 2018 for 1.5 ton split ac not working. Till date nothing has been done from your side. Still saying part (Pcb) is not available. Toll free number is just providing new phone numbers to contact. When contacting these numbers they are saying this part is not available in stock.
If you can not arrange a part even after 25 days then you should shut your company. I am going to file suite against your company for bad service and customer harrasment.

Even your technician is not sure whether it's problem with your pcb part or compressor. Actually you people are waiting for 10 july 2018 when warranty will expire and you can charge the customer.

Very bad experience with your company. I will suggest people never buy any product from you. You are asking your customers to wait one or two months in summar and repair the ac in winters.

Regards
Ashu puggal
Was this information helpful?
No (0)
Yes (0)
Onida / MIRC Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Worst service center ever seen dont buy any product of this brand they will never come to repair or will replace any part. Even regional manager don't take action against service center.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Onida / MIRC Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    1704
    Pending
    0
    Resolved
    675
    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information