Address: | Moga, Punjab, 142001 | Website: | www.onida.com |
Very poor customer service is being provided by you people. I have lodged a complaint wide ref no. 1806i[protected] using mobile no.[protected] and [protected] on 11 june 2018 for 1.5 ton split ac not working. Till date nothing has been done from your side. Still saying part (Pcb) is not available. Toll free number is just providing new phone numbers to contact. When contacting these numbers they are saying this part is not available in stock.
If you can not arrange a part even after 25 days then you should shut your company. I am going to file suite against your company for bad service and customer harrasment.
Even your technician is not sure whether it's problem with your pcb part or compressor. Actually you people are waiting for 10 july 2018 when warranty will expire and you can charge the customer.
Very bad experience with your company. I will suggest people never buy any product from you. You are asking your customers to wait one or two months in summar and repair the ac in winters.
Regards
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