Onida / Mirc Electronics — 7.5 Kg Fully Automatic Front Load Washing Machine
Washing Machine in Warranty.
Door hinge broken (seems due to high vibration)
Complaint done on 28th Jan 2021 No 2101L[protected]
Company asking to pay for metal part even in warranty.
Ordered hinge but till now no response from company, only customer care is responding that they are trying to arrange. No assurance, no time bound solution, pathetic Service Team
Somehow tried to connect Mr Satish [protected] at Mumbai HO, his behavior is strange and it took him 3 days for whatsapp reply that it will be sourced by next week. And at present it is not picking up the phone.
I purchased being ONIDA an Indian Company, seems such company bring bad name for Indian Manufacturers and higher management must see the sleepy nature of SERVICE TEAM
My washing machine is not working and seeing the REVIEWS of service/availability of spare parts of Onida machines, company needs to introspect itself from service point of view.
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Mar 01, 2021
Onida / MIRC Electronics customer support has been notified about the posted complaint.
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093