[Resolved] Onida / Mirc Electronics — Bad service experience.

sagarmitkar

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410210

Dear Team,

Since 2 feb 2016 everyday,
i am following with you
Against the complaint log for my washing machine.but till today issue is not resolved by saying part is not available from mr.bhalchandra. subsequently 60 days are enough time duration for availability of any part.

By understanding of failure support i am
Here with putting my advice to refund the money back against purchase machine.
Or i have to find the alternative with consumer court by force.
The invoice copy of washing machine are enclosed with this email.

Thank you

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Apr 10, 2016

Complaint marked as Resolved

I have been discussing this issue from 26jan2016, with onida customer care but even after so much followup i have not received any solution, there for i have directly contacted CM office and talked to CM Secretary about this issue she assured the that she will talk to senior person mr.bhalchandra and sortout this matter asap.however this was also verbos commitments nothing else now after every 2-3 days time interval i am contacting to mr.bharchandra and CM secretory for resolving this issue but they just give me response that part is unavailable and may deliver in next 2 days ...now this is became my regulars task to beg for resolving this single issue with these unprofessional people. Fealt very very bad because i am not finding any way out except call to bhalchandra and followup to resolve single issue which is hanging from 2nd feb2016 official. Please assist me to get justice.

Onida / MIRC Electronics customer support has been notified about the posted complaint.