Onida / Mirc Electronics — Complaint number 7170E6716380 - service representative close the case without visiting and lied

Address:	Thane, Maharashtra, 421204
Website:	www.onida.com/contact-us

This is regarding my recent complaint against my onida microwave oven. Complain number is 7170e6716380.
My oven's front glass was broken and needs replacement. I gave my consent to the service representative to carry out the replacement, whereas he closed the case by giving feedback of customer not willing to pay. I have repeated time enquired about the status of my complain but he didn't pick up the phone. Over all very dissatisfied with the onida customer care also as they don't have any escalation desk to complain against that dishonest service representative. His name was kamesh ([protected]). Please follow up the matter and repair my microwave oven asap