Onida / Mirc Electronics — Faulty washing machine received

Address:Mumbai City, Maharashtra, 500084
Website:www.onida.com

I purchased onida washing from flipkart(Order ID : OD[protected] on May 5, 2017 whose model number is (WO62TSPLDD1-ALR Splendor Splash 62). I received faulty washing machine in which shock absorber is not working and as a result we can't run the washing machine. I raised many repair requests but onida has been telling that the spare part is not available(and they don't know when it will be available) and also they are not willing to replace the washing machine which is against there 2 year warranty policy. There warranty policy is fraud.
Some of my complain request numbers are :
1. 1705H[protected]
2. 1705H[protected]
I request you to look into this issue.
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Onida / MIRC Electronics customer support has been notified about the posted complaint.
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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information