[Resolved]  Onida / Mirc Electronics — led, 32 hole/hub (hd, android smart tv built in wifi)

Address:

Chennai, Tamil Nadu

I purchased led 32hie/hub smart tv on 18th nov 2017 from girias investment pvt ltd., mogappair west, chennai - 37.

In the name of:

Prabhakaran s
[protected]

I had an issue with the board and remote problem in the new product. Hence i raised a complaint on nov 27th to girias and they forward it to onida company. We got service center numbers from same girias. Chandrasekar ([protected]) & suresh ([protected]) are from service center. Chandrasekar was handling this issue but he was not saying properly when he will replace with the new product. Suresh did not attend the customer call from the day when i got his number from girias.

I want the entire product has to be replaced with the new one and i do not want to wait with the repaired one since its been more than 1 and half months.

Could you please take necessary steps for the above issue?

Regards,
Prabhakaran