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[Resolved]  Onida / Mirc Electronics — led, 32 hole/hub (hd, android smart tv built in wifi)

I purchased led 32hie/hub smart tv on 18th nov 2017 from girias investment pvt ltd., mogappair west, chennai - 37.

In the name of:

Prabhakaran s
[protected]

I had an issue with the board and remote problem in the new product. Hence i raised a complaint on nov 27th to girias and they forward it to onida company. We got service center numbers from same girias. Chandrasekar ([protected]) & suresh ([protected]) are from service center. Chandrasekar was handling this issue but he was not saying properly when he will replace with the new product. Suresh did not attend the customer call from the day when i got his number from girias.

I want the entire product has to be replaced with the new one and i do not want to wait with the repaired one since its been more than 1 and half months.

Could you please take necessary steps for the above issue?

Regards,
Prabhakaran
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Complaint marked as Resolved Jan 5, 2018
Issue has been resolved

Complaint Status


[Jan 05, 2018] Onida / MIRC Electronics customer support has been notified about the posted complaint.
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    Onida / MIRC Electronics
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    1457
    Pending
    0
    Resolved
    665
    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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