Onida / Mirc Electronics — onida-oven

Address:

Panchmahal, Gujarat, 389001

Regarding to my comlaint on toll free nos. 21.9.2018..problem not resolved. your toll free nos. are not responding and disconnecting phone. your service engineer has closed my complaint without taking confidence me. complaint regarding buttons not working properly..mr.kartik came and take PCBwith him and two days later on phone and replied that button part (PCB) required to be replaced and[protected] expenses to be incurred. after three days came with replaced part PCB and checked then display is not coming properly which comes previously before he take PCB with him for repair. Then whole oven he took with him for checking.. now no reply from him and now on phone he replied in repairing anything will happen while repairing.. I have to bear expenses.. Sir why I have to bear expenses of PCB which are intact while taking with him. who is responsible for extra expenses. Pl. let me know which standard of service you are rendering to customers.. In repairing if something going wrong with PCB why customer is held responsible.. let me reply