Onida / Mirc Electronics — replaced new tv

Address:

600115

A onida tv model leo32hqc was purchased by my daughter on 10.10.16. Before the completion period of warranty, during sep.17, the tv was dead condition.
After my several complaint to various authority, a new tv was replaced by removing the dead one during jan 18.
The newly replaced tv is again became dead. A complaint under no.1803 i[protected] was registered at ccc. When they demanded rs.900/ just for the visit and checking, the demand was not accepted.
Hence i contacted various persons mr. Hari mr. Munusamy and mr. Ravi sankar and explained them about the unjustified demand, because the tv was just replaced and was brought into use only from jan18. As such the tv is brand new one and the date of installation would be from jan 18 only, for which demanding out of warranty charge is meaningless. But there is no response from anybody till this date, hence this mail.
I do not understand why they are demanding the service charge because the old tv was just replaced by providing a new one. As such the date of purchase or installation would be only jan 18. The new tv is become repair within three months of installation, as such what is the manufacturing quality. Perhaps you may say there is no guarantee/warranty for electronics/electrical goods, if it is so how the earlier tv worked upto 11 months. Therefore there is no meaning of saying no warranty. It is purely manufacturing defect. For which the onida is responsible.
I hope you will understand my arguments and also hope you will take necessary action to rectify the defect without asking any amount.
Sincerely yours,
K. Mohamed ibrahim,
F/o i. Julaihaparveen