Onida / Mirc Electronics — Unethical behavior

Address:

Jalandhar, Punjab, 144001

Sir,
This is for your kind information that I am a resident of 323 Lajpat Nagar Jalandhar.
I contacted an Onida service centre of Jalandhar after going through through the net for service of my Onida split air conditioner, last weak. I was told that a technician will be sent at my given address and I will have to pay Rs 500 as the service charges. A technician came to my residence on Monday and he told me that the AC needs repair as well because the display is not working. He took the display with him and said that another person will come for the repair in the afternoon for the repair. A contact number was also given. I have been desperately trying to contact the Service centre people and the technician but I am not getting any response. the service centre people are saying that it is a private service centre and are refusing any sort of help.
My AC is without display. Service charges of Rs 500 paid to the technician
Please look into this matter.

Customer
[protected]@hotmai..com
Contact no. [protected]
Address: 323 Lajpat Nagar, Jalandhar-14401, Punjab, India.

Address of the Onida Service Centre: 56/70 Near Oriental Bank of Commerce, Garha Road, Jalandhar, Punjab 144001. Picture attached

Contact no. of the company: [protected].
Contact no. of the technician: [protected]