Onida / Mirc Electronics — Washing Machine - Not repaired in 57 days after complaint raised.

Good day

I had raised a complaint for a washing machine bearing issue little about 57 days ago.

I had a guy come and visit my house after 6 days of followup.

Demanded Rs.250 if it needed to be repaired. Bear in mind that nothing was done at that point. Its been 50 days and apparently the part hasnt been received.

If one would walk from wherever the part is coming from they could cover the distance within this period.

I do not understand why this is happening. The customer service on phone and email is utterly useless and not helpful. The service agency that they have tied up even more so. Very rude and the attitude is unbearable.

If you can repair it let me know, if you cant as well.