Onida — washing machine not working 19 feb | |||||
Dear sir/ma'am, Greetings! As per trail email i am continuously following with the customer support team of onida since 24th dec'17 & my query is still not resolved. I have bought onida "6.2 kg fully automatic top load washing machine" from flipkart having with 2 year warranty, as of now machine is not in working condition. I have complaint so many times on onida support team's toll free number ([protected]) as well as send e-mails but i didn't get any satisfactory reply from their side. As a consumer i have paid sum amount to avail easy life neither to suffer from such type of issue. I want to escalate my case to consumer court to get a proper solution for this asap. Kindly guide us as a consumer what should i do in this situation? Was this information helpful? | |||||
|
Onida / MIRC Electronics customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
I have raised complaint 1712A[protected] spining function not working The engg visited and replaced the PCB its working for 1 Hr and its stopped working now and is almost 2 months the engg visited 2 times with faulty part not able to resolve issue new comp no (1801A[protected]. request to replace the whole unit..
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
1704
Pending
0
Resolved
675
+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093