[Resolved]  Online Clues — Fraud in my orders

Address:Gurgaon, Haryana, 342001
Website:Onlineclues.com

I orderd 3 jeans, 3 denim shirt and 10 tshirts from this site.. Today I received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails . There is no contact number of this site .
I am sending the picture of my mail confirmation and the product i have orderd.
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Jun 12, 2016
Complaint marked as Resolved 
Verified Support
May 12, 2016
OnlineClues Customer Care's response
Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Thanks, onlineclues customers care team
Complaint comments 

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Hello, please do not place any order in this site, i am sharing my personal genuine experience to you, really this is a fraud and cheating company, i had placed a order for combo of 5 premium linen shirts from this company on 26 of april and i received the product on 2nd of may, but i was not satisfied with the product quality as well the size was also too short for me, so i decided to return the product since they had assured 30 day easy return policy, nearly i have filled the online return form for around 4 times but not even single call i received from the company, when i call to the number which was given in the companies website not even single person attends the call.where as in case if you place order you will receive a call from companies representative within a day for confirmation.friends pls its my humble request you to not purchase any of the product from this company since it is a biggggggggggggggg fraaaaaaaaaaaaud and cheeeeeeeeeeating company.finally pls do share this information with your friends so that they will not loose their money how i lost.
Very bad quality of materials, and also the mismatching the colour what i have ordered, i was ordered 3 linen shirts in with three different colours which is white / blue / khaki but you deliver pink / yellow / blue and there are no tracking option so how we can track the order is right or wrong so please take seriously and reply me quickly all detail given by me below:-

My order no- OID136094
AWB no[protected]
my phone no- [protected] / [protected]
mail id - [protected]@gmail.com
I had ordered this product - PRODUCT NAME: COMBO OF 10 STYLISH PRINTED T-SHIRTS, CUSTOMER NAME: CHAYAN RISHI, ORDER ID: OID124544, ORDER DATE: MAY 19, 2016, SHIPPING ADDRESS: B6-2D CENTRAL GREEN AVENUE N.H - 5 FARIDABAD PIN CODE : 121001, CONTACT NO: [protected], BAR CODE:[protected], PRICE: RS. 1099.
I had ordered this product by seeing the picture displayed on your site, but the product that you have delivered is not at all similar to that. You can see and compare it for yourself. I have attached both the pictures in this mail - the one on your site & the one delivered to me. I am a regular customer of jabong and flipkart but wanted to try this site for a change. And this is what I get in return - FALSE SELLING!! Not done. Very bad.
I am very disappointed with this. No t-shirt is as same as shown by your site. This is not a good thing to do with the customers. Please pick the product up from the same address as the shipping address and return my money immediately.
Please revert me by asap.
Hello, I have ordered for 3 combo shirts from your site which is of "S" size and of cotton material I believe ... But what I got was some cheap quality clothes and color..This is completely unfair !
please return my product or change my product...i hope, you are help me.


My order no:OID127987
MY Phone No:[protected]
Mail no:[protected]@gmail.com

Hi

I ordered shirts from onlineclues but they delivered different product, so i want to return the product,

but they are not responding

so please solve this issue as soon as possible

My order id is OID94845

and my email id - Venkatesh.[protected]@gmail.com

thanks,
venkatesh
I have Received the product London looks combo of 03 stretchable jeans yesterday (03.06.2016) but its Very bad quality of materials, and also the mismatching the colour what i have ordered. i want my money back.

My Order ID[protected]
Mob No-[protected]
My Email ID- avi.[protected]@gmail.com
the combo of 3 lenin shirts but i received the another color shirts and another size . Soo plz give me a suggetion to return my product
Hello, I have ordered cotton shirts 3 but it is totally different from other these are not that shirts what I had seen I want my money back very bad quality of materials, and also the mismatching the colour what i have ordered, Plz . refund the amount.
my order no- OID172921
AWB no[protected]
my phone no- [protected]
mail id - [protected]@gmail.com
Hello, I have ordered cotton shirts 3 but it is totally different from other these are not that shirts what I had seen I want my money back very bad quality of materials, and also the mismatching the colour what i have ordered, Plz . refund the amount.
my order no- OID 65480
Complaint no - 1096
my phone no- [protected]
mail id - rohit.[protected]@oasis.in
I orderd combo of 3 High Quality Branded Linen Shirts from this site.. when I received my order and i checked the order and it was totally disappointing. I order Medium size but i received very small size and its totally different from the order and now i am trying for return but not any response my call and mails from this site. I am sending my order details below..

My order no :OID 157732
AWB no:[protected]
My phone no : [protected]
Mail id : [protected]@gmail.com
I want to refund my cash or original product plz help me
We ordered 10 T-shirts but we received 9 instead of 10. pls check my order no.OID184834 and arranges to send 1short Qty.
I have ordered 3 mens shirts. But i received totally different shirts, different colour, small size. Poor quality...they don't even respond to call or email... worst experience with them... my order details are

Name: prashant
Oid: OID185127
TRACKING NO: [protected]
Order date : 8 june
M no: [protected]
I have purchase 3combo of linen shirt but the shirt quality is third material n cheap type of shirts I want to return my product plz help me ... n there is no tracking no of the product ..how I return my product plz help .. Nd in online clues shoping in return block ..he want a tracking no of the product but .. There is no tracking no of the product..
Name :Manish Gupta
Order id :OID215976
Email:[protected]@gmail.com

3 combo linen shirt return

My 3 combo linen shirt is damage and mismatch of my order colour so plz arrange this product return prosses as soon as possible...
I have purchased 3 shirts from this site.when I got the products it is totaly changed from the order.And i call the customet care and also complaint through email and they said with in 7 days take it return from me.But now 15 days is over still now they didnt make any call to me.when i call back to the they are not attending the call.
My order no: OID 188264
AWB NO:[protected]
Registerd mob no:[protected]
Email :[protected]@gmail.com
I have order combo of 3 shirts, as i got my order i seen this it totally different from the picture and quality shown while order, and stitching is very bad, colour is also different, I also had telephonic discussion with online clues customer care, he given me my complain number by just telling it's 7-8 days process only, we will solve your problem and return your amount and get back the order. But it has been 10 day but no activity i have seen and last day i have called but nobody was receiving my call, Now i totally fed from this, Please take my order back and give me refund early.
My order no. is - CIN228457
Order date - Jun 24, 2016 3:03:24 PM
Ordered item details - London Looks Men's Solid Shirts (Pack of 3) size: M
My complaint number - 5228.
Onlineclues.com

It's an absolutely fake and totally unsatisfactory website. One should never buy anything from it. Their team is also completely uncooperative. They even don't reply for their big blunders they do with their customer. I asked for t-shirts and they delivered me shirts and when I had informed them no one was answering me properly and replying me of my mails. They have described completely on their parcel packet about t-shirts and also taken money for that and when I opened it up and checked there were shirts. And suddenly after checking it I called them no one answered me properly. They started ignoring my phone and then I mailed them even then they didn't reply properly. I do have every evidence of it.

i want cancel my order ID is, CIN258249
i want cancel my order ID is, CIN258249
Hello, I have ordered 3 combo jeans, but its totally from other these are not that jeams what i had seen, i want my money back how can i get the money and i want to return these jeans to onlineclues, I want my cash back as soon as possible, please suggest me how can get money back please its a request to u, please...thanks. my order no : CIN258308

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