[Resolved]  Online Clues — Fraud in my orders

Address:Gurgaon, Haryana, 342001
Website:Onlineclues.com

I orderd 3 jeans, 3 denim shirt and 10 tshirts from this site.. Today I received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails . There is no contact number of this site .
I am sending the picture of my mail confirmation and the product i have orderd.
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Jun 12, 2016
Complaint marked as Resolved 
Verified Support
May 12, 2016
OnlineClues Customer Care's response
Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Thanks, onlineclues customers care team
Complaint comments 

Comments

Hello, I have ordered 3 combo jeans, but its totally from other these are not that jeams what i had seen, i want my money back how can i get the money and i want to return these jeans to onlineclues, I want my cash back as soon as possible, please suggest me how can get money back please its a request to u, please...thanks. my order no : CIN258308 & my ph no- [protected]
Order no.: CIN247539
Order date : 03/07/2016
Product received date : 10/07/2016
Mobile : [protected]
Registered email: venkat.[protected]@gmail.com

Hello team,

I had ordered a london looks slim fit denim jeans(pack of 3), but i recieved it of same colour and different in size.
I called on company's customer support center no. [protected]/39 many a times for returning a product and refunds the amount.

But they are not receiving my phone and busy all the time..

So i request you to solve the above matter...
I ordered 5 shirt from onlineclues but the product is different which is as i ordered and the material is third class so i wanna return them, and customer care is not receiving my call, so help me other wise i will make complain against you in consumer court
Order ID Order Date Total Amount Total Quantity
CIN242777 Jun 29, 2016 3:23:44 PM Rs 599 1
Hello, I have ordered t-shirts 3 but it is totally different from other these are not that t-shirts what I had seen I want my money back how can I get the money and I wnt to return these t-shirts to onlineclues I want my cash back as soon as possible please suggest me how can I get my money back please please please it's a request to u please thanks..[protected]@gmail.com
I want to return my product . I order 3 jeans which r diffrnt frm the image you provide on your website..and does they send me diffrtnt size please tke back ur product and refund my money.
Hello, I have ordered cotton shirts 3 but it is totally different from other these are not that shirts what I had seen I want my money back how can I get the money and I wnt to return these shirts to onlineclues I want my cash back as soon as possible please suggest me how can I get my money back please
Hello, I have ordered for 3 cotton shirts (London looks branded) from online clues which is of M size and of cotton material but i got very low quality shirt even different shirts also This is completely wrong and unfair with customers.

Please do need full.
I want to return this product.

My order no :CIN276307
AWB no:[protected]
My phone no : [protected]
Mail id : uday.[protected]@gmail.com
Fake and worst
Order id:CIN278342
CIN278317
I WNAT TO RETURN THE PRODUCT
Hello, i have ordered a combo of three jeans (different colours), i received a combo of jeans with all the same colours. i tried calling on all the customer care numbers, no one ever picks up. i would like a refund on my order.
email: [protected]@gmail.com
number: [protected]
dfdsfdsfsdfsd
Hello, I have ordered for 5 cotton shirts on 8th July 2016 (London looks Fusion of 5 branded) from Online clues website which is of M size and of cotton material but i got very low quality and not the same color shirts which is displayed in the website and even different shirts also . This is completely wrong and unfair with customers. I have called up the customer care from 10 AM - 6PM and line keeps on busy till 6PM. I am totally frustrated and i am really helpless.

Please do need full.
I want to return this product.

My order no :CIN275553
My phone no : [protected]
Mail id : [protected]@gmail.com

I order 3shirts pack from onlineclues and after order I change my mind so I want to cancel my order now they didn't reply my mails and didn't have contact me
Online clues cancel the order no. CIN301856
Yes its a fake site... I ordered a shirt they show a different one... They sent different one and they won't reply my mails... Don't believe this site
I bought 3 shirts but it was totally different and there are not refunding too...so I am filing to consumer case on the company..product by name-Amrit, phone no.-[protected]
Dear team,

I have order london looks t-shirts on 5th july 2016, but i have received the wrong order, the order which i did not match with the product i got, the goods i got which is totaly diffrent, i think i got cheted because the number mention on their website nobody picking up the call, i have mail no. Of times but nobody called me.

I have the bill copy with me my order no. Is CIN264159.

I wanted to refund and my money back.

Thanks


Vishal mathur

[protected]
email: [protected]@gmail.com
i have ordered 3 shirts. i recieved order on 30 july 2016. size, colour and material of product are diffrent from one displayed on onlineclues.com. from 30 july i am trying to call customer care for return but the phone is always busy.
my registered mob no is [protected] and email is ravi.[protected]@gmail.com.
please reply me or else will complaint to consumer forum
We used teach them a lesson by ordering lots of things and then when they comes for delivery u ignore them and say i dont want.
And again u should order this way they will learn their im goin to aplly on it. By ordrinng aroung 10quantity of product at a time.
They r fraud they r doin this just for money their product r street product . Hell to this onlineclues. Even i[censored] manage to call them they will nevr come back to tke ur product ur complaint will nvr b resolved. Hell to those people who r doing this fraud onlinclues.
My worsted site seen and purchase ever. I have order the combo of 5 London looks check shirts and they send me some different shirts worth value of 100 rupees total. The worst experience ever in my life. Spend 1099 rupees total and its completely given it in vain. I want my money back you.

Order ID: CIN335649
Phone/Mobile Number: [protected]

I have order a product (Shirts) which have been received on 2nd August'16 however "Product which I have received is not matched which has been displayed, quality is very bad" hence wants to return back but no response received from them, tried to contact on their Customer care number which is all times busy (both numbers)-[protected]/39 Mon-Sat (10 AM to 6 PM), Emailed [protected]@gmail.com|

no one is contacted yet !!

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