Online Marketplace Store India [OMSI] / Online Medical Store India

[Resolved] Online Marketplace Store India [Omsi] / Online Medical Store India — cannot complete order and not processing refund since one month

mickey.06980

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Order Ref. No. 2820328, olesan oil, placed on 15th Nov 2019. After repeated follow ups, they said they cannot fulfil the order and will provide a refund. But didn't put this on mail. So I did. They want to deduct some transaction fee which I do not agree with because its a failed transaction and I should not bear the payment gateway charges for a failed transaction. They are holding my money unlawfully for this stupid reason with a templated mail telling me that I'm cancelling the order, but I've been telling them that it's they who are inefficient and cannot fulfill the order. Please block the site and serve a FRAUD NOTICE

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Dec 27, 2019

Complaint marked as Resolved

The team has got in touch with me and are resolving the issue by proving me a full refund. You can consider this closed for now.

Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.