[Resolved]  Online Marketplace Store India [Omsi] / Online Medical Store India — order #2583752 - failed order

Address:New Delhi, Delhi, 110092
Website:omsi.in

I have not heard from online marketplace store india, formerly known as online medical store india, since 8 january 2018, regarding a refund for a failed order.

I have paid a total of rs.4935.00 including shipping.

They were not able to supply the product ordered and told me they would email me regarding the refund status. This was on 18 january. I have not received any communication since then.

I am very surprised as i have ordered from them in the past with no problem.
Was this information helpful?
No (1)
Yes (2)
Sep 4, 2018
Complaint marked as Resolved 
Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2018
Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response
Hello,
The packet has been already shipped on 9th march even we have provided its Tracking ID to the customer also.
Delay has been caused because of the shortage from its manufacturing company.

Product shipped through FedEx. click below to track it.
https://www.Fedex.com/apps/fedextrack/
Your tracking no. :[protected]

Please close this case as the issue has been already resolved.

Regards,
OMSI
Complaint comments 

Comments

I had visited on osmi.in website and order medicine.. while selecting and processing for payment no prescription asked on website.. so I order medicine and online payment done.. I mailed to osmi and ask for delivery .. then after 3 month I raised for refund but till now I didn’t get proper response and refund Also .. very bad service.. don’t cheat customers.. shutdown your website..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Online Marketplace Store India [OMSI] / Online Medical Store India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    160
    Pending
    5
    Resolved
    59
    Online Marketplace Store India [OMSI] / Online Medical Store India Phone
    +91 92 6622 9292[Whatsapp/Call]
    +44 20 8133 3255[UK]
    +91 11 4509 8999
    Online Marketplace Store India [OMSI] / Online Medical Store India Address
    12, Hargovind Enclave, Karkardooma, Delhi, Delhi, India - 110092
    View all Online Marketplace Store India [OMSI] / Online Medical Store India contact information