[Resolved] Online Marketplace Store India [Omsi] / Online Medical Store India — unauthorized charges

 
1 Review
Mumbai, Mumbai City District, Maharashtra, India
 Farzin B on Apr 2, 2018
I ordered some medicines from the website OMSI (online medical store ) operative.On the time of order the show the availability of product now on a product.It was over 15 days that I didn't receive the goods.
I have paid amount costing Rs.2149 through credit card.After 15 days of rigorous follow-up they are asking to pay Rs.1400 additional for delivery.It is fraud website.
Now the website is sending customs slip in an email mentioning about extra payout.
The email id also mentioned in their response communication the mail bounce back that is [email protected] & wtsapp goes unanswered.
Website Transaction Id:[protected]th March'18)
Icici bank Transaction id:888271

unauthorized charges
Complaint marked as Resolved May 19, 2018

Complaint Status


[Apr 03, 2018] Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Verified Support
Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response, Apr 04, 2018
Dear customer,
As we have informed you that we work on vendor based system so once we receive an order we directly forward it to our vendor and then provide it to you (That is already mentioned in our website also). The product which you have ordered has been arranged from outside India but has stuck in customs and we have provided you DHL custom slip also.
We request you to pay the amount so we can release it from custom.

Regards,
OMSI
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    Online Marketplace Store India [Omsi] / Online Medical Store India - unauthorized charges