ShopClues — Fraud : shipment not delivered

Address:Haveri, Karnataka

I have ordered an induction cook top (order no.[protected] from shopclues.Com on 19 oct 2012, 12:22 am.
They have said that it will be delivered within 2-3 business days but still it is not delivered.
I have tried to track my shipment via blue dart (waybill no.- [protected]) but there is no record of this shipment. Also I have called customer care of shopclues.Com but they are not responding in proper way, they are continuously saying that the request is forwarded since past week but not given any solution.
It is case of fraud, so I want money return back.
Please help me out.
Vivek shukla
+91 [protected]
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Dear Vivek,


This is to inform you that we have initiated a refund against your order[protected] on Nov 2, 2012. Thus, you can expect the money in your account within 10-15 working days from the day the refund has been initiated. We apologize for the inconvenience caused to you.


Regards,
ShopClues Support

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