[Resolved]  Teleshopping Product — 5 in 1 Velvet Sofa

Hi,
My Name is Althaf Hussain, am from AP HYD. on 19Dec12 i have ordered a 5 in 1 Velvet Air sofa Bed through online, and i recd the parcel on 25Dec12. In that i recd one sofa and one air pump and one carry Bag, there is a offer of getting (Air pump+carry Bag+Repair Kit). Instead of these i recd only two items and the remaining item "Repair Kit" i did not recd. On the same day i have called to customer care ([protected]) they told me to send the message to the above mentioned no. and i send the SMS two times i.e 25 Dec 12 and 15 Jan 13, again i called but there is no response from there side, as my sofa also get puncher-ed, and am having one Year Manufacture warranty.
Please help me on this to get a Repair Kit and to Replace the Sofa, as the service is very very Bad.
Name : Althaf Hussain R
Mobile No.[protected]
Aircel Limited, 5th Floor CACHE Properties, Gumidelli Commercial Complex, Begumpet Hyderabad 500016.
Andra Pradesh.
Bill Receipt S.no. 518
Docket No.[protected]