[Resolved]  Teleshopping Product — 5 in 1 Velvet Sofa

My Name is Althaf Hussain, am from AP HYD. on 19Dec12 i have ordered a 5 in 1 Velvet Air sofa Bed through online, and i recd the parcel on 25Dec12. In that i recd one sofa and one air pump and one carry Bag, there is a offer of getting (Air pump+carry Bag+Repair Kit). Instead of these i recd only two items and the remaining item "Repair Kit" i did not recd. On the same day i have called to customer care ([protected]) they told me to send the message to the above mentioned no. and i send the SMS two times i.e 25 Dec 12 and 15 Jan 13, again i called but there is no response from there side, as my sofa also get puncher-ed, and am having one Year Manufacture warranty.
Please help me on this to get a Repair Kit and to Replace the Sofa, as the service is very very Bad.
Name : Althaf Hussain R
Mobile No.[protected]
Aircel Limited, 5th Floor CACHE Properties, Gumidelli Commercial Complex, Begumpet Hyderabad 500016.
Andra Pradesh.
Bill Receipt 518
Docket No.[protected]
+3 photos
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


Please resolve this issue as soon as possible


Please help me on this as am suffering with this product.
so many days left pls once look at this issue.

Teleshopping Product — air sofa repairing

Sir, I was purchase air sofa bag in sep 2013 by online from tele shopping product newly but after one month air tart slowly leakage at side. pl this air sofa repairing & replaced . Bill/cash memo serial no. 1263 & my mobile no [protected] & [protected] & mail add. [protected]

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