[Resolved]  OnlineClues — No reply towards the product return/ exchange

Address: Hisar, Haryana, 125005
Website: www.onlineclues.com

Dear sir,

Self Sanmitra Ghorpade have ordered " London Looks Men's 10 Round Neck Cotton Printed T Shirts Qty- 1 set, Sixe - XXL" Would like to return the same to your Hissar address. Kindly send me the return form to access the same.

SKU CODE : LL 10T 13
CIN555763
Date of Order - 15/10/2016

Please find the below eail communications in which I have dropped them several emails but no reply so far.

Quote
"
SANMITRA GHORPADE
12:33 PM (10 minutes ago)

to Onlineclues
Dear Team,

We have not recieved any reply so far, except an phone call which have been picked up yesterday and told me that, I shall get the call from HO for the return. But already its 2 days from the date of receipt of product. Please give me some positive reply or the form which is to be submitted to you.

The customer care nos provided by you are always busy and you should have ashamed before writing HASSLE FREE RETURNS on website.

Brdgs

Sanmitra
[protected]

On Wed, Oct 19, 2016 at 3:29 PM, SANMITRA GHORPADE wrote:
Dear Team,

Failing the reply from your end till tomorrow morning for the exchange or return of products. Self would be filing an complaint at consumer forum for the same. The calls are left unattended or busy at the customer care at your end.

We appreciate positive response from your end to avoid any legal action,

Brdgs

Sanmitra

On Wed, Oct 19, 2016 at 1:20 PM, SANMITRA GHORPADE wrote:
Dear Team,

I fed up tried calling you and both the no's were continuously busy. Please send me the return form and to avoid any further delay in returns.

Brdgs
Sanmitra

On Wed, Oct 19, 2016 at 12:33 PM, SANMITRA GHORPADE wrote:
Dear Team,

I had ordered for XL size whereas I have recieved XXL which is quite large size for me. I would like to replace it with the XL size. Please call me in this concern. However, your return policy is not easy to deal.

Brdgs

Sanmitra
[protected]

On Wed, Oct 19, 2016 at 11:31 AM, Onlineclues Customer Care wrote:
Dear Sanmitra,
Please tell me what problem are you facing related to our products. Then we will concern about your product.

Thanks & Regards.
Onlineclues Customer Care Team
Contact : [protected], [protected]

On Tue, Oct 18, 2016 at 7:46 PM, SANMITRA GHORPADE wrote:
Dear team,

Self Sanmitra Ghorpade have ordered " London Looks Men's 10 Round Neck Cotton Printed T Shirts Qty- 1 set, Sixe - XXL" Would like to return the same to your Hissar address. Kindly send me the return form to access the same.

SKU CODE : LL 10T 13
CIN555763
Date of Order - 15/10/2016

Thanks & brdgs
Sanmitra Ghorpade
[protected]
"
Unquote.

We request to take up my complaint and expect justice.

Brdgs

Sanmitra
[protected]
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Dec 13, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
OnlineClues Customer Care's response
Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team
 
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