[Resolved] OnlineClues — quality of the product was too poor | |
I ordered combo of 5 shirts from online clues. But the quality of the shirt was too poor. My order number is cin1488362. It was delivered by dotzot with tracking code i[protected]. I need refund if this asap. I dont want to waste my money. There is no direct options for return or refund is showing in this site onlineclues.com. I am totally disappointed. Please resolve my issue. Was this information helpful? | |
Jun 11, 2018 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support May 11, 2018 OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim. Thanks & Regards, Onlineclues Team | |
 3 Comments | |
Comments
I selected shirts but they company give different shirts can u refund my money
Reply
I want to return this products becouse of the company not send me right choice of colour shirt and he send me another color and damage shirt so i want to return
Dear Jisna
We wish to inform you that DotZot is the delivery partner for your order number cin1488362 booked through Shipper . However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper SPARK INTERNATIONAL.
Therefore we request you to contact your shipper for further assistance.
Yours sincerely
Customer Service - DotZot
We wish to inform you that DotZot is the delivery partner for your order number cin1488362 booked through Shipper . However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper SPARK INTERNATIONAL.
Therefore we request you to contact your shipper for further assistance.
Yours sincerely
Customer Service - DotZot
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Sector 57, Gurgaon, Haryana, India - 122001
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