Onlineskyshop.com — noise play action camera to be replaced or returned

Website:www.onlineskyshop.com

Today i received the product as i ordered it on 18 November. When i received it was packed in very poor condition! The product box was not even sealed! The camera is damaged piece, it is of cheap quality and seems like might have been used before. I expect that the product should be changed or either return my money back! Im even trying to call customer care, but they are not picking up the phone. This is an serious issue, i have lost my 2500 rupees which is alot of amount! If they are not co-operating, what are we expected to do next? Filling a case against them?
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I am also got cheated by that fake seller.
From my box invoice I can see that the seller is DELKR FAIR SHOP, S-26, JANTA MARKET, RAJOURI GARDEN, DELHI - 11027
I kindly request the consumer complaints portal to take action on this case.
The website is
Onlineskyshop.in
The contact numbers are
[protected]
[protected]

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