Onsitego — WARNING [BIG RED FLAG} Their policy is total scam

They don't provide warranty, they provide repair service upto max price of your appliances.

For example:
product price is 500

1st repair - This is absolutely hidden to the customer. Suppose a part change costed 300 rs. They will deduct 300 from 500, remaining 200 is your eligibility for next repair

2nd repair, Max they can fix is remaining 200. If your repair cost is more than 200, then they will give you a coupon of 200 to buy a new one, The rest amount you need to pay.

In any extended warranty, this never happens, Company will repair and replace in that duration without any extra charge

I was never told about the repair cost in my first service. Now in the 2nd repair, your agent is saying the printer is not repairable and they will deduct the 1st service repair cost form the printer MRP price and will give the remaining amount as a gift voucher for me to purchase a new printer.

This is a big loss to the customer and seems unethical to me. An extended warranty purchased by the customer means during the warranty period you will be take care of the printer.
But not like this where your repair's caps limit is total printer price.

If i would have taken the warranty from the manufacturer itself ( HP ) itself, i wouldn't have to bear this extra cost. I feel like you are cheating with customer by not telling them what are the caveats in your policy. Mostly the Sales representatives.

The technician took my printer and the attached ink as well.
I want my cartridges back please.