OPTM Health Care — Wrong Product supply

Address:700064

My mother is taking optm treatment last 45 days with the guidance of Dr Apurba Ganguli in DD-30, Andromeda, level 6 Saltlake, Sector-1, Kol-64. Today i purchased medicine for another 15 days with Rs 11085.00 at 5.30p.m. After reaching at house i cheak all the medicines and found wrongly your office had given me the medicine "Back, Hip& Thigh pain removal Trio in lieu of "Joint pain pain removal Trio".Thereafter I contacted with the office over phone from where i had purchased. But sorry to say they are denying to change the proper medicine and also miss behaved with me. In this situation immediately i need the proper medicine neither your patient will suffer a lot. Please, do the needfull . immediately. My contact phone no.[protected].My mail is [protected]@gmail.com
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OPTM Health Care customer support has been notified about the posted complaint.
Oct 31, 2016
Updated by J.Basu
My mother i.e. your patient name is Gita Basu, 97, Italgacha Road, Kolkata-700 079. Purchased medicine on 31.10.2016
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    OPTM Health Care Phone
    +91 98 7489 7393
    1 800 103 6434
    OPTM Health Care Address
    7, Panditya Place, Near Gariahat Triangular Park, Kolkata, India - 700029
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