Opulentus Overseas Careers — advance taken services not rendered - refund rejected

Address:

500049

Hi:

I have been called by one of the staff members of Opulentus Overseas Careers, Apurupa Towers, 3rd floor, B-293/82/A, Plot No: 467, Road no: 36, Jubilee Hills, Hyderabad, Telangana - 500034, Ph:[protected], in the month of January 2017 to inform me about a newly launched program named Atlantic Immigration Pilot Program for Canada. The prerequisites stated were that,

1. I have to have a minimum IELTS score of 4.5 band. - I acquired 6.5 band spent Rs. 11300
2. Work experience of 2 years.- I have 19 years experience.
3. My educational certificates to be evaluated by WES Canada. - I kept it on hold as none of the employers were responding and I had to incur Rs. 17000 for that.
4. The most important aspect being I have to have a job offer by a Canadian employer. - None of the employer had contacted me until today.

The counselors, Ms. Sabiya and Mr. Srikant have explained me upon reaching the office about the details of the program and that the process will be finished within a span of 6 months. Mr. Srikanth stated that they are going to give it to a global employment agency named www.Jobsog.com wherein they have got their agents spread across the globe and will do a thorough search for my employment in Canada and find a job for me. However after registering with jobsob I came to know that they do not have any agents anywhere in the world but they are sitting at their office in Hyderabad and searching for jobs online.

Also during the counseling session, Mr. Srikanth had told me that all that I need to incur only Rs. 1, 00, 000 for the whole process, that is searching and finding a job, visa charges, etc. He had gone out of the cabin four to five times to discuss about the process with his manager and had asserted me that all that I would be incurring is Rs. 100, 000. Having said that he asked me to pay Rs. 50, 000 as advance and the rest can be paid after I get the visa for which I have accepted.

The next day I made an advance payment of Rs. 50, 000 to them by a SBI cheque. I got a call after two days from Mr. Srikanth stating that he has mistaken of the charges and stated that their fees is Rs. 100, 000 and I have to incur another Rs. 60, 000 for my visa separately, which is absurd what I feel because they were playing foul. Initially, they stated it was one lakh in total and then after they received the advance they have changed the word. I had to accept it and they have made me to accept it because they got my money in their hands I had no other choice but to accept.

They have posted me a set of contract documents, which had consisted of 19 pages of information, which are all for the company's benefits, none of them were for the protection of my amount. I have not signed the contract as there were some flaws in it like the University I studied in UK has been changed to some Indian University. Upon speaking to Ms. Sabiya about this she stated that she would be sending that specific document for replacement and has not yet sent to me until today, hence I had not signed the contract document and did not submit to them.

Meanwhile I used to get phone calls from their staff people to get the updates on submission of documents, writing IELTS exam, etc. I have explained to them the reason for not sending my education documents to the WES as there was no job offer, I also I also stated that I will send my documents to WES as soon as I get a job offer from any of the employers.

In the proces I have incurred so much money (Rs. 71, 300) viz, advance to them Rs. 50, 000 + Rs. 11300 (IELTS) + 5000 (police certificate from UK) + Rs. 5000 (PGADMS certification submission by the university to WES directly).

Upon requesting for the refund, they said that they have got a team for grievance handling and stated that it would take them around 45 to 90 days. And after 90 days they have come up with the judgment, a copy of which has been attached for your scrutiny. It states that I will not get any refund back as they had invested the money in the company and for other purposes.

I had requested them to refund at least 50% of the amount, but they are unwilling to repay.

Can you please take up the issue and see that my money is refunded as the services are not rendered and they have deceived me.

Documents will be provided upon request, as there is no option to upload the documents here.

Thank you,

Jagan Mohan Balla