[Resolved] Orange Tours And Travels — agent cheated me by changing boarding point | |||||
My borading point was from below old toll naka bridge, vashi. I was strucked in traffic so I requested the driver/agent to wait for me since I will be getting late by 20 mins. The driver/agent told me even the bus is delayed so as soon as the bus will reach I will give you a call. The driver/agent didn't call me when the bus reached and instead dropped me msg at 8:04 p.m (the actual boarding time was 7:20 p.m) saying that "vashi bus ok go", even I didn't understand what exactly he is trying to say. Then just to save other passengers time I called him at 7:30 p.m and suggested to meet me near turbhe station the driver/agent refused and said meet at turbhe naka, I accepted his appeal. After 2-3 mins I again called him and asked where he has reached exactly so he said "l m just getting down of that bridge I will meet you under 1 minute, you are just suppose to wave your hand" I said fine. I was waiting for the bus, then as the bus didn't come for more than 5 mins I called him and asked where are you exactly he said " I have crossed Nerul, Turbhe station doesn't exists, I told you to stand at beginning of Vashi bridge, you are standing at wrong place" and within a minute he informed me that he has crossed Belapur and disconnected the call without completing the talk Was this information helpful? | |||||
Jan 14, 2019 Complaint marked as Resolved Orange Tours and Travels customer support has been notified about the posted complaint. Verified Support Dec 12, 2018 Orange Tours and Travels Customer Care's response Dear Esteemed Customer, We are sorry for the inconvenience caused. As per the above complaint, may we request you to share your full journey details and further communicate using [protected]@orangetravels.in mail ID. Orange Tours & Travels | |||||
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Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village, Hyderabad, Andhra Pradesh, India - 500055
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