[Resolved]  Orange Tours And Travels — agent cheated me by changing boarding point

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My borading point was from below old toll naka bridge, vashi. I was strucked in traffic so I requested the driver/agent to wait for me since I will be getting late by 20 mins. The driver/agent told me even the bus is delayed so as soon as the bus will reach I will give you a call. The driver/agent didn't call me when the bus reached and instead dropped me msg at 8:04 p.m (the actual boarding time was 7:20 p.m) saying that "vashi bus ok go", even I didn't understand what exactly he is trying to say. Then just to save other passengers time I called him at 7:30 p.m and suggested to meet me near turbhe station the driver/agent refused and said meet at turbhe naka, I accepted his appeal. After 2-3 mins I again called him and asked where he has reached exactly so he said "l m just getting down of that bridge I will meet you under 1 minute, you are just suppose to wave your hand" I said fine. I was waiting for the bus, then as the bus didn't come for more than 5 mins I called him and asked where are you exactly he said " I have crossed Nerul, Turbhe station doesn't exists, I told you to stand at beginning of Vashi bridge, you are standing at wrong place" and within a minute he informed me that he has crossed Belapur and disconnected the call without completing the talk