Orange Tours And Travels — canceling the prior reserved services within very short notice

Address:

Hyderabad, 500090

Worst travels very cleverly looting the people and canceling the services all of sudden. We reserved around 7 tickets from hyd to shiridi and shiridi in a week advance through paytm online bus services to a specific timing. While going to shiridi all of sudden i got a call a day before that the requested service was canceled due to technical issue and they asked us to travel by alternative service which is another timing and they didn’t provide us the requested seat numbers and gave ashok seats what’s available. We r traveling with kids. We need to adjust ourselves for the timings and travelled while coming back also the most panicking experience. On the date of return travel we were in temple and left all mobiles. After coming back from temple @05.00 pm on the same day that again the service what we chose was canceled and we need to opt for a bus at 06.30 pm with no choice and provided us all the last seats which caused lot of inconvenience to all o[censored]s on that night travel. Customer care people are reluctant to log a complaint also. They said they will refund the amount in 5 days if we r not ready to travel. However, as it was sunday and we were all supposed to resume to work on monday and it was a short notice we didn’t have any option to rush back