Orange Tours And Travels — driver not responding and talking very rudely

I am travelling to bangalore to chennai in date 18-04-19 at 11:59 pm from bommasandra bmtc bus stop. But this driver is not picking call and after 1 hr delay he called and saying that i cannot come to your stop. He is stoping bus 1km far from my bommasandra bmtc bus stop and telling i will leave and go like that, talking very very rudely.

Bus no:ka01ah5372
Driver no:[protected]
Journey date:18/04/19 at 11:58pm
Boarding point: bommasandra bmtc bus stop. Due to this kind of peoples your company name will get spoiled, take action on him.

Please take the complaint and do the need full.